Personal data protection policy
This document describes how L-Services collects, processes and protects personal data of the customers visiting the webpage of the www.lservices.sk (“our web” or “lservices web”) or/and during service delivery.
In this document we would like to inform you about how we handle the data and which information you share with us.
L-services is committed to protection of personal data of its customers and suppliers in line with valid regulations for the protection of the personal data – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and respective country legislation for Slovakia.
In this document you get an answer for several essential question and will also learn:
What data are considered as personal data, that we collect?
Why we collect personal data?
Who are we sharing your information/data with?
How are we protecting your data?
Your rights, access to your data, right for deletion and to complain
What is personal data, that we collect?
Every service, that we provide requires different set of the data. Upon initation of the services we will instruct what kind of data will be required and we also request Consent with Processing of Personal Data.
We limit the data that we request, collect and process to only to those data, that are needed for service delivery and for tracking of expiration dates (permits or contracts)
We are also asking you to only share the necessary data.
Provision of Services Primary reason we are collecting and processing your data is to enable us to deliver services ordered – relocation and immigration services or consultancy support. When providing services to you we will provide you with a separate document (Consent with Processing of Personal Data) to clarify what information may be collected and with what authorities, institutions or parties data may be shared with.
Basic Communication, Ordering , Invoicing and Payments Some of the data you are providing us (or we request from you) are critical to allow us to communicate with you, provide you with quotation of our services or issue invoice. Please keep in mind, that this data we must collect and maintain based on law and hence they may remain in our records for extending period of time (e.g. orders and invoices must be stored for tax purposes even after we finished delivering services to you)
Why we collect and process personal data?
Personal data, that we obtain from our customers, employees, suppliers and partners are only utilized in a manner that is appropriate to the purpose for which they were obtained. We only maintain these data for period necessary and for which the consent was provided. We will only maintain data that was obtained for a legitimate purpose (e.g. legal framework may require archiving of certain data or some data may be necessary for purposes of invoicing)
Who are we sharing your information/data with?
Your personal data can be shared with third parties. These party mostly means offices and institutions such as following: Foreign Police, Labour Office, Health Insurance, Social Insurance, Ministry of Interior of SR, Ministry of Foreign Affairs of SR/PL, Ministry of labour social affairs and family of SR/PL, Bureau of labour social affairs and family, Registry office, Criminal Records office, Tax office, Customs office, Court, Education facility, that means state authorities in Slovakia.
Embassies and visa centres: Embassies of the Slovak Republic, Embassies of foreign countries in Slovakia , visa centres, that presents Slovakia abroad.
Also your personal data can be shared with employer or accepting company: foreign or Slovak company, current or/and future employer.
Other party we can shared your personal data with also might be the notary office, translation agency, accommodation facility-hotel, real estate agency, health clinic, bank, mobility coordinators.
Please note that we will share your data only with those third parties, that are relevant in your particular situation and relevant to reach the purpose.
Without your consent we will not share the data with other third parties unless sharing of such data is explicitly permitted by respective legislation.
How are we protecting your data?
We make sure to keep the data safe – whether it is obtained electronically or physically.
We have taken technical and organizational measures to ensure data security.
The objective is to ensure protection and eliminate situation where data could be lost, or avoid situation of unlawful processing, access, transfer, copying or changes of your data.
Data that you share with us, or vice versa we will share with you or third parties will be protected both when used electronically (password secured, encrypted, access limited) or physically (sealed document files, lockable containers, access only to authorized personnel)
We would like to confirm that access to the data is only provided to the authorized personnel (i.e. employees and suppliers) whose access is essential to secure service delivery. Such authorized personnel has been trained in the subject of data protection and/or is bound by contract (contract includes data protection and confidentiality)
Your rights, access to your data, right for deletion and to complain?
According to the law, you are entitled to request from us:
- Information about what data we are processing or ask for copy of this data
- Ask for clarification regarding need to process the data
- Ask for access to your data and asked for these data to be updated or adjusted
Deletion of your data You have right to access the information about the personal data we processed. You can also request rectification or deletion or limitation of the data concerning your person.
You can also ask us to share your information with another data processor.
We respond to all such request and will accommodate them. We would though like to inform you that if your request is repetitive, not legitimate or excessive we reserve the right to charge appropriate administration fee or reject processing of such request.
In case of any doubts regarding fulfilment of our obligations or if you feel that your data was not processed in line with the law or you wish to file complain the Office for Protection of Personal Data of the Slovak Republic.
Please contact us at info@lservices.skif you have questions regarding protection of your data